Postage Policy

Last updated: January 20, 2025

POSTAGE POLICY

I have been experimenting with postage to try and keep it as low as I possibly can according to Australia Post’s prices. I’m trying to work out if to charge a flat rate or to try and work out individual prices per item which is extremely tricky. I have decided at this stage to charge a flat rate for both regular and express postage. If you are unhappy with the postage cost, feel free to message or get in contact and I can try and work out the exact amount, please note that this can also end up being more expensive than the flat rate I have at the checkout due to the size, quantity, and weights of your item/s.

Prices vary with factors such as Express Post, Regular Post, size, weight, and extras including Signature on delivery or Insurance on any items over $100.

  • This includes tracking for you to track your parcel and its location and timeframe.
  • Alternatively, a local pick-up can be arranged for local customers or customers who are travelling to the Riverina and will come to where we are located in Gobbagombalin, Wagga Wagga, NSW, 2650.

Postage for items over $100 will require insurance at an additional charge through Australia Post to you the customer. This is now required on any items valued at $100 or over going through the post. This is to cover both yourself and my business if, on the off chance, a parcel goes missing through Australia Post. If an item is deemed lost please refer here:  For more information, please click the link to Australia Post optional extras:

*Please allow up to 7 days for parcels to be sent during peak times. If you need something quicker don’t hesitate to get in touch with us or put it in your cart and we can organise express post.

POSTAGE METHODS

we offer the following types of postage:

Standard Post: sent via Australia Post. This is their Parcel Post basic option. If you require a signature upon delivery, you will need to opt for Express Shipping (Signature Required).

  • Express Post: sent via Australia Post. These will require a signature on collection and authority to leave if you are unable to be there for collection. Please contact us if you wish to have your package sent via Express. Additional charges will be added.
 *** PLEASE NOTE ***
  • Please leave us a message to determine the additional postage cost if you want Express Post.
  • It may not be possible to capture a Signature on Delivery when delivering to Post Office Boxes or Parcel lockers where the receiver has given us authority to deliver without requiring a signature.
  • In the unfortunate event of missing/lost/damaged parcels. Laneway Bespoke Design is not liable nor responsible as this is now in the hands of Australia Post.  Signature on Delivery is used to hopefully eliminate the chances of this.  Any inquiries need to be made with Australia Post.  I am happy to provide as many details to assist you in this process.